Privacy Policy
I am committed to protecting your privacy.
This policy outlines how I collect, use, store, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.
Information I Collect
I collect personal data to provide effective counselling services and maintain ethical and legal standards. This includes personal details (e.g., name, contact details), emergency contact information, GP details (with consent), session notes (anonymised where possible), sensitive personal data you choose to share, and payment details (if necessary for invoicing).
How I Use Your Information
Your information is used to provide counselling services, maintain records, ensure your safety and the safety of others, communicate about appointments, and for professional supervision (anonymised and confidential).
Confidentiality and Data Sharing
Your information is strictly confidential. I may share information if required by law, with your explicit consent, or for ethical supervision (anonymised).
Data Storage
Paper records are stored in a locked cabinet. Electronic records are securely stored and password protected. Records are retained for up to 5 years after our last session and then securely deleted or destroyed.
Your Rights
Under UK GDPR, you have the right to access, correct, delete, or object to the processing of your data, and to withdraw consent at any time. Contact me to exercise these rights.
Contact Information
For questions or concerns about this notice or data handling, please contact:
Francois Hunter
Francois Hunter Counselling Ltd.
Email: info@francoismartinhuntercounseling.com
ICO registration number: ZB890177
If unsatisfied, you can complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
This notice may be updated periodically; please check for updates.